How I Get My Geek on in a Cost-Cutting Atmosphere

MPD5 Management and Professional Development

Location: 102C, Wisconsin Center

MONDAY, 3:00 - 3:45 p.m.

I work in Higher Ed, in Wisconsin. We've been in the news and we've been under the microscope, and we know we're not alone. "Slashing budgets." "Cutting to the bone." It's dramatic language for dramatic times, and we are all feeling the pain. I'm on a team that serves the campus community through a decentralized web editing model. We have an uncommon vantage point: We are familiar with the whole campus' web content, and with that we see a broad cross-section of processes, workflows…and problems. Well, I geek on continuous quality improvement (CQI), and lately this has been particularly handy. I'll share some CQI concepts and tools that anyone can use to identify opportunities for improvement (and cost-savings) on campus. • Recognize waste in the system (redundancies, variation, common frustrations, etc.) • Gather and study data about work processes and systems • Make information-based decisions for solutions • Show real results Even if you don't geek on CQI like I do, you can help simplify and streamline day-to-day tasks of colleagues, and you can measure and communicate about how you are easing the burdens of shrinking budgets and growing workloads to strengthen the work of your institution.


Maren Walz
Web Coordinator, University of Wisconsin-La Crosse

Maren Walz directs web communications at the University of Wisconsin-La Crosse, one of 13 comprehensive universities in the UW System. Walz joined the higher education world five years ago. On her path, she accumulated 15 years of experience in instructional design, technical writing, web design and communications, and continuous quality improvement.